Payments can fail for several reasons. Please pay attention to the error message returned in the purchase flow. For example, you may have provided a zip code that does not match what your bank has on file. Most often, the payment is being declined by your bank. Some banks block transactions with merchants in the NFT space. Contact your bank to inquire about the declined transaction. If your bank has confirmed that they are not blocking the transaction, contact the Palm NFT Studio Customer Support team here.