Maya

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Activity overview

Latest activity by Maya
  • Maya created an article,

    Wyre: What is the 6-digit authorization code and where do I get it?

    For the 6 digit verification, you will need to check your bank transactions online. There is a temp authorization along with a code you can use to complete your purchase.Some banking institutions m...

  • Maya created an article,

    Wyre: How come my bank is not listed as an option?

    Sorry to hear that you're unable to link your bank account. If your bank is not listed, Wyre is unable to support it. Please connect another bank account that is available on the list.

  • Maya created an article,

    Wyre: Why did my transaction fail due to a phone number issue?

    In order to buy/sell with Wyre you will need to verify a valid mobile phone on your account. No VOIP, Google Voice, or pre-paid accepted. This could also be an issue with entering your country or a...

  • Maya created an article,

    Wyre: Why did my card transaction fail?

    If your transactions are unsuccessful, please ensure all information entered is for a personal account and matches your up-to-date banking records. As this is a relatively new product, we're making...

  • Maya created an article,

    Wyre: Why did my ACH transaction fail?

    After review of your account and attempted transaction there is a rejection from your banking institution. This isn't always due to an insufficient balance. Information mismatches between your acco...

  • Maya created an article,

    Wyre: Why is my card transaction taking so long?

    Our wallet orders are near-instant but during times of high network volume you may see delays of ~an hour or so until your transaction is picked up by the network and receives confirmations. If you...

  • Maya created an article,

    Wyre: Why is my ACH transaction taking so long?

    ACH transfers can take ~5 business days from creation to delivery. *NOTE* Weekends and US banking holidays are not included. Since ACH transfers use the traditional banking system, instant transfer...

  • Maya created an article,

    Why does my country not appear on the list of countries for the identity verification?

    While we are working to make our platform globally available, due to legal, partner, and compliance requirements, we are not able to offer our services in all countries. If your country does not ap...

  • Maya created an article,

    What forms of ID can I use for my identity verification?

    Your form of ID must be government issued which can include a driver's license, passport, national ID card, or similar. The ID must not be expired and must include a photo.

  • Maya created an article,

    How do I verify my identity?

    Head to your profile, select Account Details, and click on the "Get Verified" button in the Identity Verification section to begin the process.The identity verification flow will guide you through ...