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Activity overview

Latest activity by Adrian
  • Adrian created an article,

    Will I be able to withdraw my Credit Balance?

    With the new USDC withdrawal functionality, you can withdraw your Credit Balance via online USDC transfers. This feature allows you to transfer funds directly to an external non-custodial wallet (l...

  • Adrian created an article,

    How much is the withdrawal fee?

    All withdrawals are subject to a $10 USD fee to cover processing and transaction delivery costs. 

  • Adrian created an article,

    What is the minimum and maximum amount I can withdraw?

    The minimum you can withdraw is $10. The maximum amount per withdrawal is $25,000. In the event that the $25,000 maximum amount is exceeded, please submit the request in two separate transactions. ...

  • Adrian created an article,

    What happens if I make a mistake in my withdrawal request?

    Given the nature of blockchain transactions, once your USDC has been sent out we are no longer able to reverse the transaction. Please ensure you provide the correct address in your request, otherw...

  • Adrian created an article,

    Who provides the Credit Balance?

    Your Credit Balance is provided solely by Circle Internet Financial, LLC, and is subject to the Circle Terms, USDC Terms and Circle Privacy Policy. Palm NFT Studio does not provide payment services...

  • Adrian created an article,

    Can I cancel a withdrawal request?

    Yes, you can cancel a withdrawal request at any time before it is approved by our Compliance Team. This can be done from the Credit Balance section of your Account Details.

  • Adrian created an article,

    How long does the withdrawal review process take?

    Our Compliance Team manually reviews all withdrawals before approving them. This process generally takes 3-5 business days but can take up to 14 business days in times of peak volume.

  • Adrian created an article,

    Can I make multiple withdrawal requests at once?

    No, only one withdrawal request can be initiated at a time. You cannot request a second withdrawal until the first one has been completed.

  • Adrian created an article,

    Are you considering other withdrawal options?

    Absolutely! Despite the changing industry dynamics, we will continue to explore opportunities that encompass a wide range of withdrawal options, including fiat.

  • Adrian created an article,

    Is there guidance available on how to make a USDC withdrawal?

    Yes, please refer to these step-by-step guides to help you process your USDC withdrawal and fiat conversions: How do I withdraw funds via USDC transfers from the DC NFT Marketplace?   How do I wit...